- Brand : DELL
- Product name : Upgrade from 3Y Basic Onsite to 5Y ProSupport
- Product code : OTPA_3OS5PS
- Category : Warranty & Support Extensions
- Data-sheet quality : created/standardized by Icecat
- Product views : 75591
- Info modified on : 12 Aug 2024 20:08:15
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Bullet Points DELL 3Y Basic Onsite to 5Y ProSpt 5 year(s)
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- - 24x7 direct access to in-region non-scripted ProSupport engineers
- - Hardware and software support, proactive issue resolution with telemetry-driven insights.Next business day onsite support after remote diagnosisEnable SupportAssist for fleet automated issue detection, proactive resolution and alertsSelf-heal before issues occur
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Long product name DELL 3Y Basic Onsite to 5Y ProSpt 5 year(s)
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Upgrade from 3Y Basic Onsite to 5Y ProSupport
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DELL 3Y Basic Onsite to 5Y ProSpt 5 year(s)
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ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details. -
Short summary description DELL 3Y Basic Onsite to 5Y ProSpt 5 year(s)
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DELL 3Y Basic Onsite to 5Y ProSpt, 5 year(s), 24x7x365
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Long summary description DELL 3Y Basic Onsite to 5Y ProSpt 5 year(s)
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DELL 3Y Basic Onsite to 5Y ProSpt. Number of years: 5 year(s), Service time (hours x days): 24x7x365
Features | |
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Service type | ProSupport |
Service included | Parts and Labour |
Service time (hours x days) | 24x7x365 |
Number of years | 5 year(s) |
Features | |
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Phone support | |
Web support | |
Troubleshooting | |
Parts replacement |
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2 distributor(s) |
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3 distributor(s) |
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4 distributor(s) |
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2 distributor(s) |
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1 distributor(s) |
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1 distributor(s) |
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2 distributor(s) |
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1 distributor(s) |
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1 distributor(s) |
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1 distributor(s) |