• - Covers repair or replacement for manufacturing defects
• - Onsite support after remote diagnosis
• - Online and phone support - Monday - Friday during local business hours

Upgrade from 1Y Collect & Return to 4Y Basic Onsite

Dell’s base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on-site, usually within 1-2 business days. It’s support when and where you need it — convenient for you.

Dell recommends ProSupport Suite - You need more than basic warranty service to keep your remote employees happy and productive. ProSupport for PCs combines 24x7 direct access to in-region IT experts and onsite next-business-day service with AI-driven, intelligent support to allow you to stay ahead of IT issues and employee frustration. 

*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

DELL Upgrade from 1Y Collect & Return to 4Y Basic Onsite, 4 year(s), 8x5

DELL Upgrade from 1Y Collect & Return to 4Y Basic Onsite. Number of years: 4 year(s), Service time (hours x days): 8x5