Service & support options: Free telephone support for basic setup, installation and troubleshooting in North America, Europe and Asia Pacific duringoptional HP Supportpack for Express Exchange hardware replacement serviceOne-year limited hardwarestandard exchange, 24 hours a day, 7 days a week Web support, standard phone supportstandard statement: HP warrants your printer peripheral hardware against defects in materials and workmanship for a period of one year from receipt by the end user (proof of purchase required). If HP receives notice of such defects during theperiod, HP will either, at its option, repair or replace products that prove to be defective.