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HP 2y PW SharedSup+DMR+2Visit FB500 HS Warranty & Support Extensions (U29B7PE)

HP 2y PW SharedSup+DMR+2Visit FB500 HS

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2y PW SharedSup+DMR+2Visit FB500 HS
Article code:
The brand's unique identifier for a product. Multiple product codes can be mapped to one mother product code if the specifications are identical. We map away wrong codes or sometimes logistic variants.
U29B7PE
Category:
Extending the warranty & support beyond that offered by the manufacturer/retailer, so that the purchase is covered for a longer period of time.
Warranty & Support Extensions Check ‘HP’ global rank show
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Data-sheet quality: created by HP
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Info modified on: 21 Apr 2023 11:43:45
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HP U29B7PE (Icecat)
Bullet Points HP 2y PW SharedSup+DMR+2Visit FB500 HS
Each of several items in a list, preceded by a bullet symbol for emphasis.
:
  • - Reduce downtime by self-repairing issues
  • - Remote access
  • - Part replacement
  • - Limited next business day onsite hardware support
  • - Defective media retention
Long product name HP 2y PW SharedSup+DMR+2Visit FB500 HS :
The short editorial description of HP 2y PW SharedSup+DMR+2Visit FB500 HS

2y PW SharedSup+DMR+2Visit FB500 HS
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HP 2y PW SharedSup+DMR+2Visit FB500 HS:
The official marketing text of HP 2y PW SharedSup+DMR+2Visit FB500 HS as supplied by the manufacturer

Shared Support Service for Large Format Production Printing Solutions provides remote assistance and limited onsite support for your covered HP hardware and software, helping you to improve production uptime. You must have a minimum of two Technicians Certified on Level 2 Operator training. Level 2 Operator training will train your staff in the technical knowledge required to handle many of your support needs.

Short summary description HP 2y PW SharedSup+DMR+2Visit FB500 HS:
This short summary of the HP 2y PW SharedSup+DMR+2Visit FB500 HS data-sheet is auto-generated and uses the product title and the first six key specs.

HP 2y PW SharedSup+DMR+2Visit FB500 HS, Exchange w/HP Onsite, Onsite, Post warranty, Standard workdays - 9 hours, 2 years, Next business day response

Long summary description HP 2y PW SharedSup+DMR+2Visit FB500 HS:
This is an auto-generated long summary of HP 2y PW SharedSup+DMR+2Visit FB500 HS based on the first three specs of the first five spec groups.

HP 2y PW SharedSup+DMR+2Visit FB500 HS. Support type: Exchange w/HP Onsite, Place of service: Onsite, Warranty coverage: Post warranty

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Shared Support

Reduce downtime by self-diagnosing, troubleshooting and repairing some issues without waiting for HP.

Remote diagnostics

When a problem occurs, an HP-authorized support agent will perform remote troubleshooting to diagnose the issue and, if possible, solve it immediately.

Limited onsite support

If the issue cannot be resolved by your certified technician, an HP-authorized representative will provide up to two on-site support visits a year on covered hardware products to return them to operating condition.

Defective media retention (DMR)

DMR allows you to retain defective or broken disk drives after the replacement has been installed. This feature allows you to securely dispose of the drive according to your company's security regulations.

Supplier features
Support type
Exchange w/HP Onsite
Place of service
Onsite
Warranty coverage
Post warranty
Coverage details
Standard workdays - 9 hours
Duration
2 years
Response time
Next business day response
Supplier features
Service method
Part exchange and Onsite
Additional information
Limited onsite visits
Additional support option
Defective media retention
Care Pack type
Electronic
Coverage period
24 month(s)
Warranty type
P
Logistics options
Parts shipped next business day
Country Distributor
United States 1 distributor(s)