4y Active Care Next Business Day Onsite DMR DT Solution Supp
HP Premium+ Support helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and onsite response, HP Premium+ Support keeps employees up and running in the office or on the go. DMR will be available but will only extend to covering the base computer of the solution and will not extend to any of the peripherals. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.
HP 4y Active Care Next Business Day Onsite DMR DT Solution Supp, Active Care, Remote and Onsite, In warranty, Standard workdays - 9 hours, 4 years, Next business day response
HP 4y Active Care Next Business Day Onsite DMR DT Solution Supp. Support type: Active Care, Place of service: Remote and Onsite, Warranty coverage: In warranty
[2] Select HP Workforce Solutions require an HP Insights agent for Windows, Mac, & Android, available for download at https://admin.hp.com/software. For full system requirements and services that require the agent, please visit https://admin.hp.com/requirements. The agent collects telemetry and analytics around devices and applications that integrate into the Workforce Experience platform and is not sold as a standalone service. Internet access with connection to the Workforce Experience platform is required. HP follows stringent GDPR privacy regulations, and the platform is ISO27001, ISO27701, ISO27017 and SOC2 Type2 certified for Information Security.